Effective Date: 2025/03/21
At Viennaholidayguide (referred to as “we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website viennaholidayguide.com (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information when you visit our Site:
a) Personal Information
Personal information refers to any data that can be used to identify you. This may include:
- Name
- Email address
- Phone number
- Payment information (if you make a purchase through our Site)
We collect personal information when you voluntarily submit it to us, such as when you subscribe to our newsletter, fill out contact forms, or make a purchase.
b) Non-Personal Information
Non-personal information refers to data that does not identify you specifically but may include:
- Browser type
- Device information
- IP address
- Referring websites
- Pages you visit on the Site
We collect this information automatically using cookies and similar technologies to enhance your experience on the Site.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide and improve our services
- To process transactions and manage your purchases
- To send promotional content, newsletters, and updates (with your consent)
- To respond to inquiries and customer support requests
- To monitor and analyze usage patterns to improve the Site’s functionality
3. Affiliate Links
Our Site contains affiliate links to third-party websites. This means that we may earn a small commission if you make a purchase or take a specific action (such as booking a hotel or purchasing tickets) through one of these links. These affiliate links help support the maintenance and operation of the Site, and we only recommend products and services that we believe will be beneficial to our visitors.
Please note that the prices and offers on these third-party websites are set by the respective providers, and any purchase or transaction you make will be subject to the terms and conditions of those third-party websites.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to improve your experience on our Site. These technologies help us:
- Remember your preferences and settings
- Monitor Site usage to improve content and services
- Provide personalized advertising and marketing communications
You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of some features on the Site.
5. Third-Party Services
We may use third-party services, such as Google Analytics, advertising networks, and social media platforms, to help analyze and optimize our Site. These third parties may collect information about your activity on our Site and other websites.
a) Google Analytics
We use Google Analytics to track and analyze Site traffic. Google Analytics collects information such as your IP address, browser type, and pages visited. For more information about Google Analytics’ privacy practices, please visit Google’s Privacy Policy.
b) Advertising
We may use third-party ad networks to display ads on our Site. These networks may use cookies to deliver targeted advertising based on your interests. For more information on ad targeting, you can visit Google Ad Settings.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- With trusted service providers who assist us in operating the Site (e.g., payment processors, marketing platforms)
- If required by law or in response to legal requests, such as a subpoena or court order
- To protect our rights, property, or safety, or the rights, property, or safety of others
- In the event of a business transaction, such as a merger or acquisition
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the absolute security of your data.
8. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we have collected about you.
- Correction: You may request that we correct any inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-out: You may opt out of receiving promotional emails or newsletters at any time by clicking the “unsubscribe” link in the emails.
To exercise your rights, please contact us at the email address provided below.
9. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. If we make any significant changes, we will post the updated policy on this page and revise the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Viennaholidayguide.com
Email: admin@viennaholidayguide.com
Address: A-1220 Wien, Auernheimergasse 47